Reservations and Cancellation Policy (Please take the time to read carefully.)
To confirm your spot on a tour or to book a rental boat, we require a VISA or MasterCard number. Full payment of the tour/rental can be made on the day of the tour. At ECO we have a strict policy of having one guide for every six people on the water. Our day tours will have no more than six people on a tour with the exception of our Daily Specials and group tours. Organization for our tours and rentals is vital, so there can be no rescheduling or refunds within 48hrs unless a suitable replacement is found.
Cancelation: if a tour is cancelled by the client within 48 hours of the tour date you will be charged the full amount of the tour. If a replacement for your reservation is found, or for cancellations of 48hrs or more in advance a $10 administration fee will be issued and no addional charges will be added.
We reserve the right to cancel or alter any tours or rentals due to weather or insufficient registration. If ECO cancels the trip due to weather related reasons (High winds or lightning), there will not be a fee and we will try and reschedule the tour.