Sea Kayak Lead Instructor

EMPLOYMENT AT ECO FOR THE 2021 SEASON

Reports to: Operations Manager/Lead guide

Job Summary: Lead the coordination and delivery of all sea kayak courses East Coast Outfitters (ECO). They are the front line of ECO and a must serve paddlers by providing quality product and service information, safety and customer care.

 Duties/Responsibilities:

  • Provide quality customer service while interacting with all ECO clients
  • Coordinated and lead all sea kayak courses conducive to all Paddle Canada programs
  • Provide support for all Sea Kayaking courses
  • Maintain customer care and professionalism throughout all courses
  • Maintain all ECO equipment in a clean and professional way
  • Assist all clients in preparing for their course or lesson
  • Ensure that all courses or lessons operate safely and are successful
  • Represent ECO in a way that adheres to the mission, vision and values of the business
  • Have knowledge of all ECO programs and products so as to provide customers with options and recommendations to best suit their needs
  • Assist with any other ECO events

Skills and qualifications:

Paddle Canada Instructor or Equivalent, Customer Service, Product Knowledge, Quality Focus, Problem Solving,  Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Education and experience:

Conducted over 10 Paddle Canada skills courses and a variety of IT courses

Employee Benefits

• An opportunity to work in a beautiful area with spectacular places to paddle

• A great work environment.

• Very competitive pay rates.

• Team based continuous learning skill development.

• Subsidized further training opportunities 

• Special family and discounted friends’ rates.

• Access to Pro-deal purchases from leading outdoor suppliers

Application Requirements

To apply for a position with East Coast Outfitters please review the following requirements. Please clearly identify the position applied for and include the following information.

• A cover letter detailing why you are interested in the position

• A current resume.

• Contact details for at least two work references.

• Details of relevant certifications, achievement dates and renewal dates if applicable.

• Availability dates.

Employment Requirements

All positions require the following.

• Canadian citizenship or permanent resident status.

• Proficiency in English, other languages especially French & German are an asset.

• The ability to work as part of a team.

• Responsible, reliable, decisive, mature individuals

• Good organizational skills

• Familiar with outdoor environment

• Articulate and people-oriented

• Ability to work with little supervision

• Robust to inclement weather

Sea Kayak Instructor position requires the following.

• Minimum: Paddle Canada Sea Kayak Level 1 Instructor or Max: SK Level 2 Instr and Level 1 IT

• Appropriate First Aid certification – Minimum WRFA (3 day course- 24 hours total with overnight trip). Must include CPR & CPR-C.

• Marine VHF Restricted Operators Certificate recommended 

• Appropriate experience for the position.

• Progressively increasing depth of knowledge of the Atlantic Ocean, its flora, fauna, early history and geological features.

• Appropriate personal equipment, e.g. PFD, Marine VHF, immersion clothing, etc. 

Specific duties/responsibilities:

Hours per week:  30 hours, up to 40 plus hours between June to September. 

Anticipated start date: May 15, 2021

Positions available: one position

Rate of Pay will be determined based on certifications and relevant experience

Please send resume and cover letter to Adam Zita, Operations Manager/Lead Sea Kayak Guide

Email: adam@eastcoastoutfitters.com

About ECO: 

Our Mission

East Coast Outfitters provides customers with world class outdoor experiences in a safe and fun fashion that is socially, environmentally, and economically sustainable.

East Coast Outfitters strives to provide employees with a great place to work by offering an environment that is fun, challenging, promotes teamwork and mutual respect.

Our Vision

East Coast Outfitters strives to be a leader in the paddling industry, and to do it in a way that promotes safe, healthy, and sustainable outdoor endeavours, and is a positive influence on the lives of our clients, our employees and the members of our community.

Our Values

Safety, Integrity, Respect, Skilled staff, Fun, Teamwork, Friendliness and Service.

ECO is the premiere sea kayaking outfitters in Nova Scotia. We have the largest fleet in the Atlantic provinces and we employ the most skilled guides that are passionate and enthusiastic about sharing paddling experiences with our clients. 

Applications will be accepted until April 10, 2021

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